Call us at 1-800-252-1698 or watch searspartsdirect.com If your device has a warranty or protection agreement, call us at 1-800-469-4663 3. NOW we had to walk over 2 months with a microwave/NO oven. I spent more than 6 hours on the phone in total, it was said 3 times that they had an emergency request looking for the part (computer card). 3 times said that “she” had 72 hours to find part, so otherwise “she” would have 24 hours to authorize the replacement… YES, I HAVE A CASE. Initial order of the refrigerator placed 8/3/2020, with the delivery estimate sept. 16. On the 15th after-sales service, they confirmed delivery for the 16th without refrigerator. The next day, called. He was informed that the fridge I ordered was no longer in production. He proposed an alternative model, agreed upon.
The estimate of the delivery date was November 3, 2020. Called to confirm the 2, could not even get to the delivery warehouse. On the 4th day, they could not confirm, except that it was delivered on the 3rd to Delivery Warehouse. No e-mail or phone call. Please, we don`t want a new device. We like the ones we have, but we need them to work and if we don`t, we will replace them in accordance with our agreement. Tired of subterfuge!!! P.S. We have documentation pages of all calls, names, dates, times, dates. NOW ABOUT OUR ADVANTIUM GE OVEN. It`s not just a cheap little microwave. This is a convection oven, microwave, broilers, fast cook, etc.
built on the area and offers the light and ventilation fan for the series. We have high-end wood, well maintained for cabinets that are definitely affected by the lack of steam ventilation and we need light to see, cook! I understand that sears/Assail does not want to replace the Advantium, because it is a $1500 replacement by taxes and installation, but we paid our monthly amount for more than 12 years to have this protection, this reflection (we thought). We have had our protection plan with Sears for years. We pay X amount per month for the contract to repair or replace devices that are covered if they cannot repair them. If they have to repair it three times a year, they replace it. We were satisfied with Techs and this service agreement until sears sold this service that we understand to Assurant, now it`s TERRIBLE!!!! Sears Home Guarantee is the worst. Planned and appoint to repair an appliance. If they have 21 days to come, look at it, and now it looks like it`s going to take 29 days before they pull out a technician to put the parts in. This is unacceptable because they sent the rooms to my house and they have been there for over a week. The other problem is when you talk to someone on the phone who does not speak English. I will never buy this service again. Call us at 1-800-495-2705 or ask for tips Sears Colors that I would use to cover in a coat as advertised, had the aka shine.
Finish, which I wished, were in countless colors like most brands, and proved very durable. Sears Protection Agreements offers you the best guaranteed protection in the industry. If your product breaks, we fix it. You will receive unlimited service without any deductibles or fees. If we can`t repair your product, we`ll provide and install a brand new product with comparable features. It`s guaranteed. Helps you avoid the high cost of unexpected repairs A plan can protect all your large appliances and systems Do you want your own success story? Read more Testimonials . No problem with the credit card itself, but if it tries to pay the customer service card does not listen, fake payment address given, talked about me when to explain that I need the right address.